Customer process // 05 stages

Scan → Choose → Pay → Charge → Return

No app store detour, no front-desk conversation, no sitting on the floor next to an outlet. The whole rental takes less than a minute.

  1. 01

    Scan

    Walk up to any VOLTRA station and scan the QR code with your phone camera, or tap straight into the touchscreen.

  2. 02

    Choose

    Pick your rental length. Pricing is shown up front before you confirm anything.

  3. 03

    Pay

    Pay securely with a card or a modern digital wallet. No cash, no counter, no staff needed.

  4. 04

    Charge

    A power bank releases with built-in cables for most phones. Drop it in your pocket and keep moving.

  5. 05

    Return

    Slide it into an open slot at any compatible VOLTRA station in the network. Your rental ends the moment it locks in.

A black VOLTRA power bank with a green light charging a phone
FAQ

Questions, answered simply.

Do I have to stay near the station?+

No. That's the whole point. The power bank goes with you — keep dancing, keep walking the campus, keep working the room while you charge.

Can I return the power bank at another VOLTRA location?+

Yes. Rent at one VOLTRA station and return it at any other compatible station in the network.

How do payments work?+

You pay at the station with a card or a supported digital wallet. Your rate is shown before you confirm, and your receipt is sent to you digitally.

What happens if I do not return the power bank?+

The power bank is not yours to keep — it belongs to the network and has to be returned. While it's out, a daily hold fee continues to apply to your card until it's returned to any VOLTRA station.

How long can I rent it?+

Rent it for as long as you need, but plan to return it the same day. Charges continue for each day the power bank is still out, so returning it promptly keeps your cost low.

Where can I find VOLTRA?+

VOLTRA is already live across Baltimore and the DMV in bars, campuses, hotels, restaurants, gyms, salons, and event venues. Check the Find VOLTRA page for the latest.

What devices are supported?+

Our power banks include built-in cables covering USB-C and Lightning, plus a USB-A port, so nearly any modern phone, earbud case, or small device can charge.